We follow up on the opportunities your team has no time to chase
One managed service covering the calls, inquiries, and estimates that go unanswered today — running on top of the phone and CRM systems you already use.
What we are, and what we are not
Leverage11.AI is a managed missed-call and estimate follow-up service for HVAC, plumbing, roofing, electrical, and siding companies. We help you turn more of your existing leads, inquiries, and estimates into booked jobs. AI and automation are the infrastructure we run behind the scenes — not the product you buy.
We send follow-up texts for eligible missed calls and organize callbacks. Before go-live, we agree who makes the calls, how urgent requests are routed, and which hours and channels are covered.
Missed and abandoned call follow-up
When a call goes unanswered, the customer rarely calls back — they call someone else. We send a follow-up text for eligible missed calls and organize the callbacks, so the conversation stays with your company instead of depending on who was at the front desk.
- Follow-up texts for eligible missed calls
- Callbacks organized in priority order
- Hours and channels agreed before go-live
Open estimate follow-up
The largest revenue in a home-service business usually sits in estimates that were never decided. We run structured, multi-touch follow-up on every open estimate until the customer books, declines, or asks for something different.
- Multi-touch follow-up sequences
- Tracking to a decision, not a single email
- Re-engagement of older unsold estimates
Speed-to-lead response
Web forms, texts, and messages from online profiles are only valuable if someone answers them. We respond inside the hours and channels we agree with you, while the inquiry is still live.
- Web form and chat follow-up
- Text and message routing
- Handoff to your team with context
Customer and database reactivation
Past customers, maintenance lists, and dormant leads are the cheapest revenue available to you, and almost nobody works them. We build and run reactivation on a recurring schedule.
- Past-customer reactivation
- Maintenance and seasonal reminders
- Dormant lead list campaigns
Consistent follow-up cadence
Follow-up should not depend on which person is in the office. We define the number of touches, the channels, and the timing for every opportunity type, then keep them running.
- Defined cadences by opportunity type
- Phone, text, and email sequencing
- Escalation when a lead goes cold
Reporting and accountability
You should be able to see what follow-up is producing. Every month you get a report of opportunities captured, conversations worked, jobs booked, and the revenue attributable to the service.
- Monthly recovery report
- Baseline agreed before launch
- Booked-job and revenue attribution
We run this for every trade we cover
Three steps, 30 days, nothing to cancel
- Step 1
Free assessment
We review your call handling and open estimates, and check there is enough volume to measure.
- Step 2
30 days of managed follow-up
Follow-up goes live on the workflow we agree. The 30 days start at go-live, not at signature.
- Step 3
Results review
At day 30 we walk through what we reached and what happened next. The trial ends automatically.
Phone and messaging usage inside the agreed scope is covered. Any carrier or messaging-provider charges outside that scope are disclosed in writing before they apply.
Which of these leaks is costing you most?
The assessment looks at your actual call, estimate, and inquiry data — then shows you where the biggest recoverable gap is before you commit to anything.